Human Innovation

Human Innovation explores leadership at the intersection of decisions, responsibility, and scale.

Hosted by Jens Heitland, CEO of Heitland Media Group and former Global Head of Innovation at IKEA Centres, the show features long-form conversations with CEOs and senior leaders from international organizations.

Each episode focuses on how leaders think, decide, and navigate complexity, not just what they have built. The conversations move beyond surface-level success stories to examine judgment, trade-offs, and the human realities of leadership at scale.

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Jens Heitland 10/28/26 Jens Heitland 10/28/26

EP272: Scott Murphy on Building an E-Bike Company Through Community

In this episode of the Human Innovation Podcast, Jens Heitland speaks with Scott Murphy, co-founder of Clover, an e-bike subscription company in Valencia that offers unlimited battery swapping through an asset-light model in which the company owns none of its bikes. Scott shares how a planned sabbatical in Spain turned into Fin, a sustainable last-mile logistics startup in London, how investor pitching has changed since 2021, why he treats rejection as a necessary part of the founder journey, and how a teenage habit of applying every week to a local TV station shaped his persistence.

The conversation also covers co-founder leadership, the principle of praising in public and correcting in private, how community has carried Clover’s growth on a small budget, and where urban mobility is heading as car ownership becomes harder to justify in European cities.